Archive for June 2009

Live Meeting 2007 fails to connect to OCS 2007 R2

I’ve just migrated our internal OCS 2007 setup to OCS 2007 R2. Yeah, i’m very late at this.

Everything worked, but LiveMeeting when using the Edge server. It worked fine internally, or when a VPN connection was established. The LiveMeeting Error Log showed me exactly what failed, but it took my almost half an hour to figure out why it was failing.

[P] SEQ#16,placeware::SslSocket::connectInternal::TLSNegotiationTimer stop,112029,,
[D] [X-PSOM] SslSocket::connect end OK
[D] [X-PSOM] TunnelSocket::connect ProxyHeader sent.
[I] [X-PSOM] SSLTunnelStream: Established SSL Tunnel Stream to hor-ocsgw-01.acommit.ch
[I] [X-PSOM] Forwarded TCP probe succeeded
[P] SEQ#14,placeware::ServerInfo::ForwardedTcpProbeThread::run::ForwardedTcpProbeTimer stop,145082,,
[I] [X-PSOM] Best mode for Client RPC is : 1
[I] [X-PSOM] Best mode is fwdtls. Reusing stream in probe.
[I] [X-PSOM] PWS Handshake sent.
[E] [X-PSOM] placeware::Socket::readWSAGetOverlappedResult failed, error = 10054
[E] [X-PSOM] Socket error while reading.
[E] [X-PSOM] SslSocket::close: socket is not connected

So, looks good at first. And then it fails. No log entry on the OCS Edge, no entry on the OCS Standard.

I figured out the solution when rechecking my entire configuration – i misconfigured the external Edge server hostname on the Standard Server.

Fixing the issue is easy:

  • Log on OCS Standard Server
  • Right click on Pool – Properties – Web Conference -Web Conference Edge Server.
  • Then, enter the correct external host name. You’ll find this name in the Edge server configuration.

The dump then reads like this:

[P] SEQ#16,placeware::SslSocket::connectInternal::TLSNegotiationTimer stop,83410,,
[D] [X-PSOM] SslSocket::connect end OK
[D] [X-PSOM] TunnelSocket::connect ProxyHeader sent.
[I] [X-PSOM] SSLTunnelStream: Established SSL Tunnel Stream to hor-ocsgw-01-1.acommit.ch
[I] [X-PSOM] Forwarded TCP probe succeeded
[P] SEQ#14,placeware::ServerInfo::ForwardedTcpProbeThread::run::ForwardedTcpProbeTimer stop,122853,,
[I] [X-PSOM] Best mode for Client RPC is : 1
[I] [X-PSOM] Best mode is fwdtls. Reusing stream in probe.
[I] [X-PSOM] PWS Handshake sent.
[I] [X-PSOM] Received PWS Handshake.