Lukas Beeler's IT Blog

I think i have already said enough.

Layer One still has massive power outages, one after the other. The last one wasn’t even two weeks ago. As unprofessional as it can get.

Update: 13.08.2007, 06:41

Just after writing the above post, at 12.08.2007 around ~2210, die power went down again at ~2215. When i first tried to contact the Layer One 24/7 service, i reached just a voicemail box. About an hour later, i was able to contact a technician which was enroute to the housing center, but didn’t know more than that there was total power failure.

At around 00:00, the problem still wasn’t solved, so i decided to go to bed. According to Nagios logs, the systems came back up at around 02:30, but only half of them, the second power circuit was still down.

After waking today at 06:00, i called Layer One 24/7 service again, and told them that our second power circuit was still down. The situation was soon rectified, so as of 06:41, all our machines are back up. The problem appears to be still the same as the one that cased all the other power failures – a broken UPS that has not been replaced since the first incident, despite promises indicating that this would be the case.

Currently, the servers are connected directly to the power line. Assuming the professionality of the rest of this orginization, a bypass was probably not employed, so switching back to UPS power would require a shutdown of all machines.