SERR/PERR errors on IBM’s System x3650
After updating all the new firmware on a newly delivered IBM System x3650, i installed the operating system Windows Server 2003 R2. The machine worked fine, but crashed mysteriously after about 3 hours into operation, logging a RAID failure into the RSA.
When looking further through the RSA error logs, i’ve found this error occuring multiple times:
Unknown SERR/PERR detected on PCI bus Chassis#=NA Slot#=0 Bus#=0 Dev.ID=0x25e3 Vend.ID=0x8086 Status=0x0 DevFun#=0xff
I’ve called IBM support, and they told me that i should power cycle the machine after a firmware update. I did that and then continued to setup the machine. It’s been working flawlessly under heavy load for the past 3 months.
I’m going to remark this for the feature – after a firmware upgrade on a server, do a power cycle.
kohl:
I have an IBM Server eServer Xseries 206. I have downloaded serverguide and installation cd with a .iso extension, however when I burn it to cd it still remains in that format and is not bootable. Please can anyone help on how I can convert it to normal file type and make it bootable. Thank you.
21. September, 2007, 11:17Bibekananda Ghosh:
Hi,
use Nero for burning the cd. Go to copy and backup option-> then select Burn image to disc. select the iso image you want to burn. on Files of type select All files.
Hope it will solve the issue… happy installation.
22. January, 2009, 10:25Anonymous:
http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5073434&brandind=5000008
Symptom
If the System x3650 on-board SAS controller is disabled and a warm-reset occurs, the following events will be logged by the Baseboard Management Controller (BMC):
Timestamp: OEM Message-No Timestamp Available
Entry Details: OEM SEL DATA 00 00 00 00 00 E3 25 86 80 00 00 FF 00
Timestamp: OEM Message-No Timestamp Available
Entry Details: OEM SEL DATA 02 00 00 FF 00 00 00 00 20 00 00 00 00
If a Remote Supervisor Adapter (RSA) II is installed, the same error will be logged with the following events:
Software NMI
Unknown SERR/PERR detected on PCI bus Chassis#=NA Slot#=0 Bus#=0 Dev.ID=0x25e3 Vend.ID=0×8086 Status=0×0 DevFun#=0xff
SMI handler reporting PCIE Industry Standard Register Dump: Industry Standard ID = 0×02, 0×00, 0×00, 0xff, 0×00, 0×00, 0×00, 0×00, 0×20, 0×00, 0×00, 0×00
Affected configurations
The system may be any of the following IBM servers:
* System x3650, Type 1914, any model
* System x3650, Type 7979, any model
The system is configured with one or more of the following IBM Options:
* ServeRAID-8k SAS Controller, Option 25R8064, replacement part number 25R8076
* ServeRAID-8k-l SAS Controller, Option 39R8729, replacement part number 25R8079
This tip is not software specific.
Workaround
When disabling the SAS controller, save BIOS changes and perform a cold reset.
Additional information
The SAS controller completes POST and is active before F1 BIOS settings can be modified to disable the SAS controller. When a warm reset occurs, SAS controller activity during PCI bus re-initialization results in the logged errors. When a cold reset is performed, there is no SAS controller activity during PCI bus initialization.
20. April, 2009, 15:21