Recovering deleted items in Outlook 2003/2007 has some pitfalls

Recover deleted items in Microsoft OutlookRecovering deleted items in Outlook 2003/2007 works great.

However, some users reported that not all deleted items were visible in the “Recover deleted items” dialog. The reason for this was that they didn’t just delete the file, but instead used shift-delete to delete the file immediately, skipping the recycle bin.

In this case, the deleted item is not visible through selecting the recycle bin, and then “Recover deleted items”. Instead, you must select the Inbox, and then the “Recover deleted items” option. This is not as obvious as it should be.

5 Comments

  1. Oliver Raduner:

    Oh great, I didn’t know you can immediately delete items by holding down shift. Thanks for that hint.

    But I just noticed that in Outlook 2000 (what we still have to use at our office… unfortunately) it is only possible to use the “Recover deleted items…” option when you have not selected the recycle bin.

  2. Lukas Beeler:

    Microsoft Support Lifecycle Information for Outlook 2000

    Does your company have an extended support agreement, or is your IT staff insane?

  3. Oliver Raduner:

    I think they are afraid of changes once something is running more or less smoothly… They started upgrading the mobile computers to the new Office version, but all desktops have to mess around with the old sh*t.

  4. Peter:

    This function must be anabled on the Exchange Server and not on the Client side. We currently also use Outlook 2000 and there it works fine.

  5. MrGroove:

    In order to use the “Recover Deleted Items” outside of the Deleted Items folder you have to enabled the feature in the Registry. Take a look here: http://www.groovypost.com/howto/microsoft/outlook/recover-deleted-email-in-microsoft-outlook-from-any-folder/

    Just finished explaining it in detail.

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