Common problems with IP attached IPDS printers

Setting up new IP attached IPDS printers can be a bit tricky, because IBM’s documentation doesn’t always tell you everything you need. There are a few common pitfalls which I’d like to show.

First, for IP attached IPDS printers to work flawlessly, you will need 5722SS1 Option 36 - also called “PSF 1-45 IPM Printer support”. Without this option, you can’t use AFP (for overlays and similar graphical output), but you also can’t use *PSFCFG objects as user defined objects on the printer - which has severe drawbacks.

  • Printer prompts for paper
    FORMFEED in the *DEVD probably isn’t set to *AUTOCUT. Note that this behaviour depends a lot on the IPDS implementation in the printer - i’ve seen this problem happen with both IPDS and HPT printers.
  • Can’t print from windws when the printer writer is running
    If the printers doesn’t have a *PSFCFG for this printer yet, it’s necessary to create one now. The important part of the *PSFCFG for this to work is the RLSTMR value, which should usually be set to *SEC15.
  • Printer can’t print jobs with more than 100 pages
    ACKFRQ in the *PSFCFG is probably set to 100. Most IBM/Lexmark workgroup printers i’ve encountered handle such a value. Set it a lot lower, i usually set it to 5. This also means less problems with paper jam recovery.
  • The print writer dies without reason when idle
    This especially happens over VPN connections, or with flaky internet connections. It’s necessary to enable the automatic reconnect in the *PSFCFG. There are three values controlling this behaviour: RESTRTMR, RETRY and RETRYDLY. I usually set them to *IMMED, *NOMAX and 15. This makes printer writes more resistant to a flaky connection - in fact they will retry forever to get a connection, filling up the QSYSOPR *MSGQ, but this is a small price to pay for less calls because of dead printer writers.

As in interesting side note, you can’t change a *PSFCFG as long as it is in use by a printer - that’s why i usually create a seperate *PSFCFG for each printer, so i can end the print writer to change the configuration.

One Comment

  1. Fred [Brooks Software]:

    Nice article. I do tech support for various companies in our small town, there are a few with IPDS needs. I also have gone the oppoosite direction, getting rid of the expensive IPDS printers. Never again…

    I’ve used a few different software pieces, but there is a local/national software company that develops Excelliprint ipds software… just a suggestion and tip: http://www.excelliprint.com.

    Nice site, appreciate the info. Best of luck to you.

    Fred

    [Note by Lukas: Interestingly, this message was posted by an IP address that resolved to mail.brooksnet.com. It's an interesting approach to marketing]

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